Beattyville Teleworks Hub
30 Rail Road Street Beattyville, KY 41311

Hub Performance

$877,760

Economic Impact in 2017

4

Workshops Completed in 2017

41

Teleworks Jobs Created in 2017

$45,000

Partner Commitments

The Beattyville Teleworks Hub opened in April 2016 with support from the City of Beattyville, Lee County Fiscal Court, and the Appalachian Regional Commission.

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Beattyville Teleworks Hub

Beattyville, Ky.

Located near Kentucky’s scenic Red River Gorge and Natural Bridge State Resort Park, the Beattyville Teleworks Hub features 19 workstations and six additional terminals for our customizable online digital literacy, tech support, and customer service workshops featuring 72 hours of coursework designed to prepare prospective teleworkers for jobs with a variety of employers.

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CUSTOMIZABLE WORKSHOPS

Teleworks USA provides free workshops designed to upskill prospective teleworkers and prepare them for a variety of teleworking jobs. And best of all, workshop curriculum is completely customizable based on employer needs. Our workshops provide up to 72 hours of instruction on topics including digital literacy, customer service, and tech support, but can be updated with company-specific instruction so applicants can hit the ground running once they begin their new jobs. If you’re an employer, we can partner with you to help meet your workforce needs.

Teleworks USA’s workshops provide the opportunity to earn multiple industry-recognized certifications, including the National Career Readiness Certificate (NCRC) and the National Retail Federation (NRF) Certificate.

Seventy-two hours of online instruction in customer service, digital literacy, and tech support, including workshops on XBox gaming platforms and digital cable and satellite boxes.

Hub managers facilitate each workshop, which can accommodate between six to 12 participants.

Meet our Team

Tracie Spencer

Tracie Spencer / Teleworks USA Beattyville Hub Manager

Tracie Spencer is a native of Wolfe County, Ky. In March 2016 she began serving as the Hub Manager for the Beattyville Teleworks Hub, where she oversees the day-to-day operations of the Hub. Those duties include leading customer service and digital literacy workshops and helping prospective teleworkers connect with new jobs. Prior to her work in Beattyville, Tracie worked as a student service manager with YouthBuild, a Department of Labor program in Breathitt County. Tracie has also worked with the KY River District Health Department as a HANDS a senior family support worker at the Lee County Health Department. Tracie began her career with Middle KY CAP (WIOA Program) as a career advisor.