Harlan Teleworks Hub
416 Skidmore Drive, Harlan, KY 40831

Hub Performance

$1,872,000

Economic Impact in 2017

5

Workshops Completed in 2017

78

Teleworks Jobs Created in 2017

$45,000

Partner Commitments

The Harlan Teleworks Hub opened in May 2016 with support from the Harlan County Fiscal Court, Eastern Telephone & Technologies, and the Appalachian Regional Commission.

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Harlan Teleworks Hub

Harlan, Ky.

Located near the Kentucky and Virginia border, the Harlan Teleworks Hub features 18 private workstations and can accommodate up to 10 people at a time for our customizable distance learning workshops. The Harlan Hub also features ample space for telework job fairs and hiring events.

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CUSTOMIZABLE WORKSHOPS

Teleworks USA provides free workshops designed to upskill prospective teleworkers and prepare them for a variety of teleworking jobs. And best of all, workshop curriculum is completely customizable based on employer needs. Our workshops provide up to 72 hours of instruction on topics including digital literacy, customer service, and tech support, but can be updated with company-specific instruction so applicants can hit the ground running once they begin their new jobs. If you’re an employer, we can partner with you to help meet your workforce needs. 

Teleworks USA’s workshops provide the opportunity to earn multiple industry-recognized certifications, including the National Career Readiness Certificate (NCRC) and the National Retail Federation (NRF) Certificate.

Seventy-two hours of online instruction in customer service, digital literacy, and tech support, including workshops on XBox gaming platforms and digital cable and satellite boxes.

Hub managers facilitate each workshop, which can accommodate between six to 12 participants.

Meet our Team

April Leisge

April Leisge / Teleworks USA Harlan Hub Manager

April Leisge was born and raised in Pineville, Ky., and is married with three children. After 20 years as a full-time mother and wife, April was ready to return the workforce and utilize all of her skills to be of help to other families in our region. April volunteered as an AmeriCorps VISTA, and in August 2014 started her year of service in the workforce system. She was responsible for everything from providing support in the office to being responsible for brand new projects and ideas that are helping to move the Eastern Kentucky workforce in a new direction. In February 2016, April started as the regional Hub Manager for Teleworks USA in Harlan County.  Since the opening of the Hub in May 2016, she has helped hundreds of Harlan County residents obtain employment while facilitating workshops for clients to prepare them for the workforce in the world of technology.