Booneville Teleworks Hub
76 Old Kentucky 11 Booneville, KY 41314

Hub Performance


Economic Impact in 2019


Workshops Completed in 2019


Teleworks Jobs Created in 2019


Partner Commitments

The Booneville Teleworks Hub opened in July 2016 with support from the Owsley County Action Team, Jackson Energy Cooperative, Owsley County Fiscal Court, Shaping Our Appalachian Region (SOAR), USDA Rural Development, and Peoples Rural Telephone Cooperative (PRTC).

Booneville Hub Main Video

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Booneville Teleworks Hub

Booneville, Ky.

With 20 workstations and room for up to nine people to simultaneously complete our customizable digital literacy and customer service workshops, the Booneville Teleworks Hub is well suited to prepare people for and connect them to available teleworking positions. As with each of Teleworks USA’s hub facilities, the Booneville Hub is fully equipped with up-to-date computer hardware capable of meeting any telework employers’ required specifications. 

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Teleworks USA provides free workshops designed to upskill prospective teleworkers and prepare them for a variety of teleworking jobs. And best of all, workshop curriculum is completely customizable based on employer needs. Our workshops provide up to 72 hours of instruction on topics including digital literacy, customer service, and tech support, but can be updated with company-specific instruction so applicants can hit the ground running once they begin their new jobs. If you’re an employer, we can partner with you to help meet your workforce needs.

Teleworks USA’s workshops provide the opportunity to earn multiple industry-recognized certifications, including the National Career Readiness Certificate (NCRC) and the National Retail Federation (NRF) Certificate.

Seventy-two hours of online instruction in customer service, digital literacy, and tech support, including workshops on XBox gaming platforms and digital cable and satellite boxes.

Hub managers facilitate each workshop, which can accommodate between six to 12 participants.

Meet our Team

Carla Gabbard

Carla Gabbard / Teleworks USA Booneville Hub Manager

Carla Gabbard has lived in Southeastern Kentucky for the last 10
years. She married a native of Jackson County and quickly
settled down to life in the country raising her three children. She
worked within her community and surrounding communities, including
Owsley County as a liaison for the Environmental Education PRIDE
program for several years. She owns several successful businesses in
Jackson County. Carla brings a solid expertise of management,
teaching, and recruitment skills to her position as Hub manager for the
Owsley County Teleworks Hub. Carla has a true desire to help people
in rural Kentucky achieve their goals and find gainful employment
within their communities.

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