Friday, July 28, 2017

Concentrix Offers Jobs to 100 Eastern Kentuckians Following Teleworks USA Job Fairs in Hazard, Pikeville

A two-day job fair with global telework company Concentrix has resulted in more than 100 Eastern Kentuckians being offered new telework jobs in the digital economy.

Teleworks USA hosted the job fairs at the Teleworks Hubs in Hazard and Pikeville on June 29 and 30, respectively. Of the 116 attendees who interviewed onsite at those Teleworks Hubs, 100 people received job offers for work-from-home customer service positions within the company.

“We really couldn’t be more pleased with the turnout and the results from these jobs fairs,” said Betty Hays, Teleworks USA’s operations manager. “We feel this is another example that shows the people in our workforce are very well suited for remote work.”

Those offered positions now only need to complete the final phases of the hiring process to become employees and start working. That phase includes background checks and ensuring adequate internet access, Hays added.

An initiative of the Eastern Kentucky Concentrated Employment Program, Inc. (EKCEP), Teleworks USA identifies and develops legitimate remote-work, distance earning opportunities, and helps people prepare for and land these jobs. Teleworks USA also partners with national and global companies such as Concentrix to host job fairs and hiring events.

With its headquarters in California and operations in multiple other states and nations, Concentrix provides support for companies in multiple industries with a global reach. Angela Mackay and Arika Aerts with Concentrix spent two days touring Teleworks USA Hubs in Beattyville, Hazard, and Pikeville priors to the job fair events. That the company saw fit to send staff to the region to conduct interviews in person is a positive sign, said Michael Cornett, EKCEP’s director of agency expansion and Teleworks USA.

“We had previously worked with Concentrix on virtual job fairs, but it was great to actually host the company’s staff this time here in Eastern Kentucky,” Cornett said. “We believe Teleworks USA offers a unique solution for telework employers to quickly add to their workforce, and we know that companies like Concentrix can benefit from that kind of partnership and our region’s pool of talented and ready workers.”

In fact, Concentrix is seeing a need for even more remote workers, Aerts told EKB-TV in Pikeville, adding that she’s confident the demand will continue into the near future. She noted Teleworks USA’s system of Teleworks Hubs is well designed to provide a beneficial collaboration.

“It is a very good setup, and very well thought through,” Aerts said. “It’s definitely a great partnership and I’m happy to partner with (Teleworks USA).”

New hires with Concentrix can expect to make at least $10.25 per hour in work-from-home positions. Provided that each of the 100 people who received job offers at the Teleworks USA job fairs are hired, these jobs could equal an estimated $2.1 million in new annual wages injected into the local economies.

“That’s not an insignificant figure,” Cornett said. “We expect to continue to work with Concentrix in an ongoing partnership to help connect even more people with job opportunities. As long as they need employees, we’ll be ready to help them meet that need.”

Excluding the new telework hires with Concentrix, Teleworks USA has already helped bring nearly 900 jobs to Eastern Kentucky since January 2015 to the present through the initiative’s network of Teleworks Hubs, which includes facilities in Annville, Beattyville, Booneville, Harlan, Hazard, and Pike County. A seventh Hub in Leslie County opened in late May 2017. These existing jobs have generated an estimated economic impact of more than $19 million in new wages.

If you were unable to attend either of the job fairs but still interested in teleworking, contact Teleworks USA via Facebook at, or log on to, where you can open a free account and begin the search for a new job immediately.

EKCEP, a nonprofit workforce development agency headquartered in Hazard, Ky., serves the citizens of 23 Appalachian coalfield counties. The agency provides an array of workforce development services, administers the Hiring Our Miners Everyday (H.O.M.E.) program for dislocated coal miners and their spouses, and is the White House-designated lead organization for the federal TechHire designation for Eastern Kentucky. Learn more about us at http://www.ekcep.org and


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